The differentiation process of the epidermal cells begins after the formation of the cells in the basal layer. In the upper layers the cells undergo changes in shape and function and finally form the stratum corneum- the skin barrier, which composed of dead flat cells, tightly linked together. A waxy substance is present between the cells. The final process is the desquamation – the shedding of the dead cells from the outermost layer of the epidermis. Any dysfunction inthe differentiation process will lead to a defective skin barrier, dry or even flaky skin. Retinol affects the differentiation process and the epidermal regeneration rate. Alpha hydroxy acids affect the renewal of the epidermis and assist the process of shedding by weakening the strong connections between cells in the stratum corneum. In addition, both retinol and alpha hydroxy acids affect the quality of the components of the deeper layers of the skin and therefore improve skin texture and topography. Therefore, the combination of alpha hydroxy acids at the optimal concentration and pH , with retinol is beneficial to the skin texture, skin tone and skin moisturization.
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location
*Estimated Shipping Time
United States
10-30 Business days
Canada, Europe
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
Asia
10-20 Business days
Africa
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
Вы получили не тот товар
You do not want the product you have received (but you must return the item at your expense and the item must be unused)
Мы не выдаем возврат если:
Ваш заказ не прибывает вовремя по причинам, зависящим от вас (к примеру, указали неверный адрес доставки).
Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
Другие исключительные обстоятельства, не зависящие от tali-cos.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on страница.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Обмены
Если по какой-либо причине вы хотели бы обменять ваш товар, например изменить размер одежды. В первую очередь свяжитесь с нами и мы дадим вам пошаговые инструкции.
Пожалуйста, не отправляйте вашу покупку нам назад, если мы не разрешали вам это сделать.
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